Being on time and having clean lashes ensures you get the maximum time for lash application, every minute counts with eyelash applications. Unfortunately, additional time cannot be given to clients who arrive late to their appointment or arrive with dirty lashes (ie: liquid eyeliner, mascara, goopy/sleepy eyes). Arriving on time for your lash appointments is important to ensure your treatment time is not cut down, as we need to stay on time. Do not drink coffee, tea or caffeine based products before arriving for your lash appointment, this will make you fidgety and need to use the restroom repeatedly; you will not be able to get up to use the restroom once your eyes are closed and the application has begun.
Please arrive with 10 minutes to spare for your appointment. This allows for you to start to unwind, relax, and visit the restroom. Arriving late to appointments requires your lash artist to shorten your appointment time, so clients following you are not held up. Full fees will still be applicable, therefore, it really is in your best interest & comfort to be on time. Unfortunately, additional time cannot be given to clients who arrive late to their appointment.
Mobile Phones:
TheLashChick® requests that all mobile phones are switched off or to silent whilst you visit. We want your time to be relaxing, away from your busy day, and to not interfere with your therapist or other clients. All guests at TheLashChick® want to be able to relax and have a relaxing visit, listening to someone else's phone call is disruptive. We appreciate your co-operation and understanding.
NO CHILDREN, PLEASE :
While we love children, we respectfully request NO children under 12 while you are receiving service...This is to ensure that your lash artist can then concentrate 100% on you and your treatment and that every guest within our spa is not interrupted. It is against health and safety obligations to have children in the spa unsupervised. If you arrive with your children without prior discussion with management your treatment may be refused with full cost owing. We thank you for your consideration, co-operation, and understanding.